Your Home From Home Vacation Condo
Frequently Asked Questions
You will hand your Rental Voucher over to the Security Guardhouse for access to the Windsor Hills Resort. Once you have received your entry pass into the Resort, you can check in directly to our Condo.
Check in time is anytime after 4:00PM on the day of your arrival.
Depending on the availability of your check in day. This must be prearranged with us and there may be a small fee. Appropriate time must be given to the cleaners to prepare the Condo for your arrival day, and for Property Management to clear for your arrival.
Check in may be anytime after 4:00PM on the day of your arrival.
Check out anytime prior to 10:00AM.
Depending on the availability of your check out day. This must be prearranged with us and there may be a small fee. Appropriate time must be given to the cleaners to prepare the Condo for the next arriving Guests.
Yes - the Condo uses a keyless entry system.
Yes - US$ 250.00 (Booking) Security Deposit will be due as soon as the invoice is originated. This will be returned to you after your vacation, if no damages. (This is also be stated in our Terms & Conditions).
Our Property Management Team will deal with any problems that may arise.
Sorry - no pets are allowed in our Condo - our Condo must be allergy free.
There is a no-smoking policy within the Condo Buildings, including the balconies.
No - this is a self-catering Condo. There is the "Market Place and Grill" sundry shop near the pool and clubhouse, which stocks basic food item such as milk, eggs, bread, juice and water. The Market Place is open from 08:00 am to 08:00 pm and also has wine, beer and a food menu. Alternatively, there is a large Walmart and Target nearby.
All linens, towels & pool towels are provided.
Yes - you will receive the initial Rental Contract stating a breakdown of prices, plus an updated Contract once payment has been secured.
Yes, credit cards are accepted, plus online banking transfer and checks.
Visit the Rates & Availability Page, where you can view availability of our Condo. There is also a submit form there for you.
Yes - there are elevators to the third floor, where our Condo is situated.
Yes - there is plenty of parking all around the Condos at Windsor Hills Resort